Customer Follow-up

Microsoft® PowerPoint®

Duration: 38 slides

Item Number: CEV70521W

Price: $59.00

Lesson topics include:

  • Customer follow-up strategies
  • Obtaining patron feedback
  • How to use surveys, mailers, thank you notes and more
  • Responding to client needs
  • Building customer relationships
  • and many more!

Customer feedback is critical in order for businesses to determine what they are doing correctly or incorrectly. This presentation aims to stress the importance of following up with customers in order to evaluate a business' performance and potentially boost sales. Strategies employed to obtain this goal are discussed.