Customer Satisfaction

Microsoft® PowerPoint®

Duration: 24 slides

Item Number: CEV70074W

Price: $59.00

Lesson topics include:

  • Customer service techniques
  • Lodging customer needs
  • Foodservice customer needs
  • Employee morale
  • Complaint resolution
  • and many more!

Many standards are involved in building and maintaining a great public image as a food service organization. This Microsoft® PowerPoint® presentation will examine techniques promoting customer service and satisfaction, strategies for complaint resolution, criteria for quality service and quality assurance standards in the food production and service industry.